FREQUENTLY ASKED QUESTIONS
General
What is Wip?
Wip is energy in a pouch, powered by natural caffeine + vitamins & minerals -- no calories, no sugar, just bold, focused energy. Formulated to support mental and physical performance†, designed to move with you.
How much caffeine does each pouch have?
Wip is available in 100mg or 200mg caffeine strengths. Both strengths provide enough caffeine for an ergogenic effect while staying within the limits for safe single-serve caffeine recommendations†.
What are the ingredients?
Wip pouches are thoughtfully crafted to support energy metabolism and boost cognitive functions†. We use high-quality, natural caffeine, sourced from non-GMO green coffee beans, B vitamins (Niacin, B6, B12), and chromium. For more information, check out our nutrition facts section.
What is the recommended daily limit?
The FDA has cited that 400 mg of caffeine per day is generally safe for most adults. Therefore, we recommend not consuming more than four 100mg pouches or two 200mg pouches per day. Wip is not intended for children under 18 years of age, people who are caffeine-sensitive, or women who are pregnant or nursing.
How do I use Wip?
Wip is easy to use anytime, anywhere.
01: Place a pouch between your lip & gum.
02: Swallow your saliva & feel the energy†.
03: Move the pouch around often.
04: When done, take the pouch out & dispose responsibly.
Users typically enjoy as long as the flavor lasts (20+ minutes for most). If you're new to pouches, you might experience a tingling sensation at first. Be sure to change the placement of the pouch in your mouth frequently.
How do I open the can?
Use the “pull tab” on the side of the can to tear the label. Once torn, you’ll be able to pop open the can. The can is resealable, so you can easily toss it in your back pocket, gym bag, or wherever you need energy.
How quickly do you feel the effects?
Caffeine metabolism varies from person to person and can be affected by a number of different factors. Some may feel it more quickly than others.
How long should you keep the pouch in?
Users generally enjoy the pouches as long as the flavors lasts (typically 20+ minutes). For the best experience, change the position of the pouch in your mouth regularly.
Where can I get Wip?
Wip is available online at wip.com (in the contiguous 48 states of the US). Wip is also available on Amazon and in select retailers across the US. Visit our store locator for the most up-to-date info on where you can find Wip IRL.
What's that tingle feeling?
If you're new to pouches, you might experience a tingling sensation. For the best experience, change the position of the pouch in your mouth regularly.
What does clean caffeine mean?
Natural caffeine with vitamins and minerals. No calories. No sugar. Just bold, focused energy.
Subscribe & save
How do I manage my subscription?
Access your account portal to view and manage your subscriptions. You can adjust delivery frequency, update payment methods, or cancel subscriptions as needed.
How do I update my shipping address?
Log in to your account portal and navigate to the subscription details page to edit your shipping address. Ensure changes are made before the next order date to avoid delivery issues.
What happens if a product is out of stock?
If an item is unavailable, we will notify you and provide options to modify your subscription or delay the shipment until the product is restocked.
What is my subscribe & save discount?
Subscribe and Save orders include a 15% discount.
How do I apply a discount code?
Discounts cannot be added to Subscribe & Save orders.
How can I skip a delivery?
In your account portal, select the subscription you wish to modify and choose the option to skip the next delivery. This will postpone your shipment until the following cycle.
How do I cancel my subscription?
To cancel, log in to your account portal, select the subscription, and choose the cancel option.